1. Information We Collect
Depending on how you use AptFlow, we may
collect information such as your name,
mobile number, email address, apartment
details, profile information, payment
records, service requests, complaints and
other information provided through the
platform.
2. Information Provided by Apartment
Associations
Apartment associations or authorized
administrators may provide resident,
apartment and financial information to
AptFlow for the purpose of operating the
apartment management platform.
3. How We Use Information
Information may be used to provide and
improve AptFlow services, manage resident
accounts, process or record payments,
communicate notices, respond to requests,
provide support and maintain platform
security.
4. Communication
We may use your contact information to send
service-related notifications, account
information, important updates and other
communications associated with your use of
AptFlow.
5. Payment Information
Where payment functionality is provided,
payment processing may be handled by
third-party payment service providers.
AptFlow may retain transaction-related
information necessary for records and
reconciliation.
6. Information Sharing
We may share information with authorized
apartment administrators, service providers,
technology providers or other parties where
necessary to provide AptFlow services or
where required by applicable law.
7. Data Security
We use reasonable technical and
organizational measures designed to protect
information against unauthorized access,
misuse, alteration or disclosure.
8. Data Retention
Information may be retained for as long as
reasonably necessary to provide services,
maintain records, meet legal obligations,
resolve disputes and enforce agreements.
9. Your Choices
Depending on the applicable law and the
nature of the information, you may have
rights regarding access, correction,
deletion or restriction of certain personal
information.
10. Children's Information
AptFlow is intended for apartment
management and resident use and is not
specifically directed toward children.
11. Changes to This Policy
We may update this Privacy Policy from time
to time. The updated version will be
published on this page along with the
applicable update date.
12. Contact Us
If you have questions regarding this
Privacy Policy or your information, please
contact us through our
Contact Us
page.